If your Tri number is active but suddenly shows no signal, don’t worry.

You can try the following steps:

1. Make sure the SIM card is properly inserted in your phone.
2. Turn on Airplane Mode for 5–10 minutes, then turn it off.
3. Try inserting the SIM card into another phone (if available).
4. Restart your phone (turn it off and on again).

For further assistance, you can contact customer service via the official website or visit the nearest 3Store in your city.

Click the following link for more information:

• 3Store Locations: care.tri.co.id/store-locator
• Official Website: care.tri.co.id