Roaming service allows Tri users (Prepaid and Postpaid) to stay connected—access the Internet or make calls—while traveling abroad. Here are some tips to ensure you stay connected during your trip:

1. Roaming Tips Purchase and activate a roaming package before your trip.

2. Make sure Cellular Data & Data Roaming are turned ON if you want to use mobile Internet. 

3. Verify that your Access Point Name (APN) settings are correct: 

• APN: 3gprs or 3data
• Username: [leave blank]
• Password: [leave blank]

4. Select a partner operator that works with Tri. If using a dual SIM device, place your Tri SIM in SIM slot 1. 

Assistance While Abroad If you need help while traveling, you can still contact Tri Customer Service:

• 3Care: +62 896 4400 0123
• Official Tri WhatsApp: +62 899 9800 123

By following these roaming tips, you can ensure smooth and efficient communication while abroad. Always prepare before your trip to enjoy a hassle-free roaming experience. Enjoy your journey and stay connected with your loved ones!