What is Personal Data Protection (PDP)?

Personal Data Protection (PDP) refers to efforts to ensure that customers' personal data, such as Phone Numbers, National Identification Numbers (NIK), Family Card Numbers, and other personal information, remain secure and protected from unauthorized access and processing, as regulated under Law No. 27 of 2022 on Personal Data Protection (PDP).

Have you received a notification to update your Personal Data Protection consent?

If so, please follow these steps:

1. Ensure that the message comes from an official Tri channel:

• Tri Official WhatsApp
• SMS from the sender name "3Penting"
• Notifications from the Bima+ app

2. Click the link provided in the notification above or visit: pdp-ioh.ioh.co.id

3. Check all consent boxes and follow the instructions provided.

Why should you provide your consent?

1. Compliance with the Personal Data Protection Law

In accordance with Personal Data Protection Law (PDP Law) No. 27 of 2022, all processing of customers' personal data must have a legal basis. Therefore, customer consent is required for personal data processing.

2. Protection of your rights

Indosat can better protect your rights as a personal data owner in accordance with the applicable regulations.

3. Additional benefits for customers who provide consent:

• Personalized offers based on your needs
• More optimized network services
• Faster complaint handling and customer support

Tri's Personal Data Protection Policy is designed to respect your privacy and safeguard your personal data in accordance with applicable regulations and standards in Indonesia. Customers can visit pdp-ioh.ioh.co.id to provide their consent.