Why Can’t I Access the Bima+ App?
Terakhir diperbarui, Mei 29, 2026
If the bima+ application cannot be accessed, there are several steps you can try to resolve the issue:
Check Internet Connection
- Make sure your internet connection is stable
- Try opening other applications or web pages to ensure the internet connection is working properly
Check Application Updates
- Make sure the bima+ application has been updated to the latest version. Visit the Google Play Store (for Android) or App Store (for iPhone) and ensure there are no pending updates
- If the application has not been updated, try updating it and check whether the issue is resolved afterward
Clear Application Cache and Data
- On Android Devices
Go to Settings > Applications > bima+ > Storage
Select Clear Cache and Clear Data
After that, reopen the application to check whether the issue has been resolved - On iPhone devices, you can try deleting the application and downloading it again from the App Store
Restart Device, try restarting your phone. This may help fix temporary issues or disruptions with the application
Check Application Permissions
- Make sure the BIMA+ application has the necessary permissions to function properly, such as internet access, location access, or other permissions requested by the application
- Check application permissions in Settings > Applications > BIMA+ > Permissions (for Android) or in Settings > Privacy (for iPhone)
If you have tried the steps above but are still experiencing issues, you can contact customer service through the official Tri website or visit the nearest 3Store in your city.
Click the links below for more information:
- 3Store Locations: care.tri.co.id/store-locator , or
- Official website: care.tri.co.id
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