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Career ID | EN

TRI CARE CENTER

  • Causes of Your Tri Number Being Blocked

    Having your number blocked can be very inconvenient, especially because many important accounts are connected to your phone number, such as bank accounts, social media, and other services that require phone verification

  • Send-Send Data (KiKiDa)

    KiKiDa is a service from Tri that allows you to send data packages to other Tri users easily

  • Why Can’t I Top Up My Tri Balance?

    If you are unable to top up Tri credit, make sure the destination number is active and correct, your balance or payment method is sufficient, and use official channels with a stable internet connection.

  • Why Haven’t I Received the Card I Purchased on the Tri Website?

    You must make sure that the data you provide is complete and accurate, for example: Full name Correct shipping address Active phone number Active email address You can also track your delivery progress via the registered email by entering your transaction ID

  • Minimum Device Requirements for Biometric Registration

    Minimum device specifications are required to complete prepaid SIM card registration through registrasi.ioh.co.id. The registration process includes face verification selfie, so the device used must support camera access through a browser.

  • Easy Way to Fix Issues Receiving OTP Codes

    OTP (One-Time Password) is a single-use password code used to verify a user’s identity, especially for online transactions or other digital activities

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